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Guide
Here's the flow from booking to departure, along with the commitments Moving Inn holds dear.
We accommodate both domestic and international flights. Please call us after you arrive. *Shuttle pickup is also available from Minami-Chitose Station — convenient for guests arriving via Tomakomai Port.
We'll pick you up about 10 minutes after you call (about 15 minutes from Tokachi-Obihiro Airport). We can also store your personal vehicle while you're away.
After checking your driver's license, inspecting the vehicle for existing damage, and completing the rental agreement, we'll spend 10–15 minutes carefully walking you through how everything works.
We set a driving guideline of 300km per day. This isn't meant to restrict your freedom — it's designed to maximize both the quality and safety of your trip.
Beyond 300km, monotonous scenery, long hours behind the wheel, and accumulated fatigue combine to sharply raise the risk of an accident. Bringing your family home safely is the non-negotiable foundation of any trip.
Trips within 300km consistently score far higher on satisfaction. You can savor the scenery at a relaxed pace, fit in more stops along the way, and still have plenty of time left once you arrive.
Travel too far and the appeal of a campervan starts to fade. 300km leaves room to watch the sunset, cook with local ingredients, and stop by a hot spring along the way.
*If you exceed this distance, an additional ¥110 (tax included) per km will be charged.
To protect the safety of your family and loved ones, and the quality of your trip.
Starting off gently helps prevent the vehicle body from swaying or shaking.
A large vehicle body is vulnerable to sudden maneuvers, which raises the risk of tipping.
This prevents impact to your belongings and passengers, and ensures a safe stopping distance.
For vehicles with large blind spots, guidance from outside the vehicle is by far the safest approach.
At high speeds the vehicle is more affected by crosswinds, and going too fast can lead to serious accidents. Driving at a comfortable pace lets the vehicle's natural stability come through, so everyone on board can relax and enjoy the scenery.
Please review these 3 requests before your trip.
Just in case, we offer a damage waiver plan. Enrolling means you won't be charged for repair costs, NOC, and more. For details, see Damage Waiver / NOC.
Please return the vehicle with a full tank, just as it was at departure. The Cresson Journey runs on diesel; all other vehicles use regular gasoline.
Please give the vehicle a light clean of any major mess or trash before returning it. If significant soiling is found inside the vehicle, a cleaning fee may apply.
*Full details will be provided again at the time of booking.
Cancellation fees apply according to the timing of your cancellation, as shown below.
| Timing | Cancellation Fee |
|---|---|
| From midnight, 7 days before | 30% of rental fee |
| From midnight, 5 days before | 50% of rental fee |
| From midnight, 2 days before | 100% of rental fee |
| Day of departure | 100% of rental fee |
| No-show (no contact) | 100% of rental fee |
