Privacy Policy
1. Basic Policy
hokkaido-campingcar.jp (https://hokkaido-campingcar.jp/) recognizes the importance of personal information and handles it appropriately in compliance with applicable laws and regulations.
2. Information We Collect
- Information you provide when contacting us (name, email address, inquiry details)
- Information automatically collected when you use the site (IP address, access date and time, browser information, cookies, etc.)
- Click information generated when you move to a partner rental operator’s booking page (click date and time, referring page, destination, hashed IP address and device information, etc.)
3. Purpose of Use
- Responding to inquiries and verifying identity
- Site operation, maintenance, and security
- Improving our services through analysis of browsing activity
4. Cookies and Access Analysis
This site may use cookies to improve convenience and understand usage patterns. You can restrict the use of cookies through your browser settings. We also record click activity (date and time, referring page, destination, etc.) when you move from this site to a partner rental operator’s booking page, and use this to understand referral performance and improve the site. The IP addresses and device information we record are hashed and do not identify individuals; no new cookies are issued for this record.
5. Third-Party Disclosure and Outsourcing
Except where required by law, we do not disclose personal information to third parties without the individual’s consent. We may outsource handling to service providers to the extent necessary for site operation. When transitioning to a partner rental operator’s booking page, we may include an identifier indicating the referral source (a random value that does not identify individuals) in the URL.
6. Information Sent to External Parties (Disclosure under the Amended Telecommunications Business Act)
This site uses the following external services for access analysis, site improvement, and advertising effectiveness measurement. Through these services, user information may be sent to the recipient companies below. In accordance with the external transmission rules under Japan’s amended Telecommunications Business Act, we disclose the services used and the information sent as follows.
| Recipient | Information Sent | Purpose of Use | Recipient’s Privacy Policy / Opt-Out |
|---|---|---|---|
| Google (Google Tag Manager) | Cookie identifiers, page URLs visited, access date and time, device/browser information, etc. (Tag Manager itself does not collect data; it manages the loading of the tags set by this site, including Google Analytics below) | Centralized management of tags for access analysis and advertising effectiveness measurement | https://policies.google.com/privacy |
| Google (Google Analytics 4) | Cookie identifiers, page URLs visited, access date and time, referrer, device/browser information, IP address, etc. | Access analysis and site improvement; visualization of usage | https://policies.google.com/privacy (Opt-out: https://tools.google.com/dlpage/gaoptout) |
| Microsoft (Microsoft Clarity) | Cookie identifiers, page URLs visited, access date and time, device/browser information, interaction logs (clicks, scrolling, etc.), session recording data, etc. | Visualization of usage (site improvement through understanding of on-screen interactions) | https://privacy.microsoft.com/privacystatement |
| Meta (Meta Pixel) | Cookie identifiers, page URLs visited, access date and time, device/browser information, advertising identifiers, etc. | Advertising effectiveness measurement | https://www.facebook.com/privacy/policy (Opt-out: available from “Ad Settings” in your Facebook account) |
Our in-house chatbot feature does not send any information to the external services listed above. It does not use cookies; your selected search conditions and the search index data are stored only within your browser. When a record of an interaction is kept, the source IP address is hashed using a daily-rotating salt before storage, and any email addresses or phone numbers included in search terms are masked. Its purpose is limited to improving the site.
7. Retention Period
Inquiry information, access logs, and similar data are retained for as long as necessary for operations and deleted once no longer needed. Click records generated when transitioning to partner rental operators are, in principle, deleted within 400 days.
8. Security Management Measures
To prevent the leakage, loss, or damage of personal information, we implement security management measures such as access control, organizational management systems, and software updates.
9. Requests for Disclosure, Correction, or Deletion
If you request disclosure, correction, deletion, or suspension of use of your personal information, we will respond in accordance with applicable law after verifying your identity.
10. Contact
For inquiries regarding the handling of personal information, please contact us via our Contact page.
11. Revisions
This policy will be reviewed and revised as necessary in response to changes in laws or our operations. Any revised content will apply from the time it is posted on this page.
Last updated: 2026-09-04