How to Rent at Moving Inn New Chitose Airport | Watch the Rental Process for the Cresson Journey and Hiace Kar

The YouTube channel “Doumin Fuufu” put together a video covering their campervan rental experience at Moving Inn New Chitose Airport. It follows the process step by step from the renter’s own perspective, from booking through vehicle pickup and how to use the onboard equipment. In this article we introduce their video with our respect, and organize a few extra points worth checking. If you’re comparing campervan rental options departing from New Chitose Airport, also see our Sapporo and New Chitose Airport campervan rental comparison.

You can watch the full video below. Follow along with Doumin Fuufu’s tour of the pickup process and equipment walkthrough at the New Chitose Airport location.

Filming cooperation: Moving Inn New Chitose Airport

About Doumin Fuufu

“Doumin Fuufu” is a YouTube channel run by a couple in their 60s. The two of them have long been touring Japan in their own campervan, but this visit to Moving Inn New Chitose Airport marked the first time either of them had rented a campervan. According to the channel’s own content, they previously toured for years in a Nissan Serena, then switched to their first campervan, and moved to their current vehicle around spring 2025. Known by the nicknames “Doumin Papa” and “Doumin Mama,” the channel documents their post-retirement lifestyle in a documentary style.

どうみん夫婦（YouTubeチャンネル）

How to Rent at Moving Inn New Chitose Airport | Booking to Pickup

The video first shows the booking process, checking availability on the official website. After arriving at New Chitose Airport, a Moving Inn shuttle (a Hiace) picks travelers up from the designated pickup lane, with the store said to be about a 10-minute drive away. The video also shows the store accommodating guests who arrive by their own car, for example after a ferry crossing.

At the store, staff have guests fill out the rental agreement and check their license before explaining the vehicle. The video notes that insurance is included in the base rate, with an optional add-on available to waive the deductible. Since pricing and contract terms can change, we don’t go into detail here — for the latest information, check the Moving Inn New Chitose Airport base page and the official website.

Vehicle Introduction: Cresson Journey and Hiace Kar

The pickup shown in the video features the “Cresson Journey,” a cab-conversion camper available for rental since June 2026; the “Cresson Journey Type W,” a layout variant with a bunk-style rear that also accepts pets; the “Hiace Kar” (Hiace wagon type), fitted with a rooftop tent that sleeps up to six; and two standard-car-based models. Since current pricing, capacity, and availability for each vehicle can change, check the base page or the official website for the latest details.

Key Points on the Onboard Equipment Walkthrough

In the second half of the video, the onboard equipment is explained one item at a time: the main switch turns on the interior light and the sink light; the water pump supplies cold water only, with no hot water; the roof vent has two modes (ventilation and intake) and must always be closed while driving; and the FF heater can be used even with the engine off. These are exactly the kinds of details that first-time campervan renters tend to trip up on, and the video covers them concretely.

On the power side, the video shows how the sub-battery feeds an inverter to run the 100V outlet, cautions that appliances drawing a lot of power (like a microwave) need care, and explains that battery level can be checked on the monitor, that the battery charges while driving, and that a full charge from external power takes roughly overnight. The video also notes that Cresson Journey-series vehicles have an overall height of just under 2.8m, meaning they won’t fit in multi-story or underground parking — worth planning around. It also touches on reassuring points for a long-distance Hokkaido trip, such as 24-hour roadside assistance and AdBlue (urea solution) that only needs topping up roughly every 10,000km.

Getting to New Chitose and Tokachi-Obihiro Airports

Moving Inn operates multiple locations across Hokkaido. From cities such as Fukuoka, Osaka (Itami or Kansai), and Tokyo (Haneda), the general route is to fly into either New Chitose Airport or Tokachi-Obihiro Airport and pick up the vehicle at the corresponding base. Here’s a summary of how major departure points connect to each base:

As shown in the video, the New Chitose Airport location is about a 10-minute drive from the designated pickup lane after you land. Shuttle and access details for the Tokachi-Obihiro Airport location are covered on the Tokachi-Obihiro Airport base page. The route map also shows a facility called “Moving Inn Tokachi Kitanomori,” but we haven’t been able to confirm details about it as of this article, so we won’t go into it here — please check the official website directly if you’re curious.

Frequently Asked Questions

How do I get from the airport to Moving Inn New Chitose Airport?

According to the video, after arriving at New Chitose Airport a Moving Inn shuttle (a Hiace) picks you up from the designated pickup lane, and it’s about a 10-minute drive to the store. The video also shows the store accepting guests who arrive and leave their own car. Check the base page for the latest shuttle details.

What’s the difference between the Cresson Journey and the Type W shown in the video?

The video explains that, compared with the standard Cresson Journey, the Type W has a different rear layout with a single bunk bed and also accepts pets. Check the base page or the official website for current capacity, pricing, and availability.

Is hot water available inside the vehicle?

According to the video’s explanation, the water pump supplies cold water only — there is no hot water.

Is there anything to watch out for regarding vehicle height?

According to the video, Cresson Journey-series vehicles have an overall height of just under 2.8m, which is too tall for multi-story or underground parking. It’s a good idea to check height restrictions for parking along your route ahead of time.

How do you book at Moving Inn New Chitose Airport?

The video shows checking availability by vehicle on the official website as part of the booking process. We haven’t independently verified the booking steps ourselves, so we can’t speak to the exact screens or fields involved. You can see the actual booking screen and process in the video itself, and check the base page or the official website for the latest booking method and availability.

How do you rent the Cresson Journey (from arrival to pickup)?

According to the video, after arriving at New Chitose Airport a Moving Inn shuttle (a Hiace) picks you up from the designated pickup lane, and at the store you fill out the rental agreement, have your license checked, and receive a vehicle explanation before picking up the Cresson Journey. The video also demonstrates how to use equipment such as the water pump, roof vent, and FF heater. Since the exact procedure can change, check the base page or the official website for the latest rental and pickup process.

Where can I watch more of Doumin Fuufu’s videos?

You can find their past trip records on the YouTube channel below.

どうみん夫婦（YouTubeチャンネル）

Our thanks again to Doumin Fuufu for putting together such a thorough look at the rental process at the New Chitose Airport location. If you’d like more detail on any of the vehicles or equipment featured in the video, check the Moving Inn New Chitose Airport base page, the Tokachi-Obihiro Airport base page, or the official website.

Hokkaido’s autumn foliage season is coming up. A campervan trip around Niseko or Jozankei is well worth considering too.